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FAQ

• Supplier

  How is TourDesk different from other OTAs?

  We are not a B2C company. We’re not fighting over your search terms and we’re not trying to reach your potential clients. We’re simply offering a service to business operators that are dealing with incoming guests and are already bombarded by questions and queries on how to improve a vacation. The vast majority of our commission is shared with our partners. We’re a hyper local partner that empowers accommodation providers on the ground to sell more of local products to visitors.
  
  By joining TourDesk, you are making your products visible and accessible to all of the affiliates/resellers –hotels, guesthouses, tourist information centers, airlines– that are using our services. This means that the products that are on TourDesk can be directly sold by those affiliates.

• Customer

  If I need a tailored, private or special tour, how can I arrange it?

  We offer a wide range of private tours on our website. If you are looking for something even more special, please send us an email to info@tourdesk.io and we’ll happily set this up for you! :)

• Supplier

  How do I get my products into TourDesk?

  You can register as a supplier on our website, where you fill in the information requested. The easiest way for import is if you are using a booking system we are connected to, but fret not, we have multiple means of getting your tours visible.

• Supplier

  What does my voucher look like?

  The voucher will have your logo, tour information (departure date/time/location), name of the client, a QR/BAR code (whichever you prefer) and additional information that you request.